Order ingestion via webhook, not polling
Orders flow into CanShip the moment they're placed in Shopify. No 5-minute poll cycles, no batching. The order is in your fulfillment queue before the customer's confirmation email lands.
Shopify integration
Run your Shopify orders out of a real WMS.
CanShip connects to Shopify in under 5 minutes. Orders flow in via real-time webhook, inventory writes back after every pick, fulfillment status updates instantly. Built for Canadian Shopify brands and the 3PLs that ship for them.
What this integration does
Six things you'd expect, and a few you wouldn't.
Shopify is CanShip's most-used channel integration. We built it native, not bolted on, so the data flow is real-time in both directions and the failure modes are observable. No silent overselling.
Inventory writeback after every pick
Every time a unit is picked or packed, CanShip writes the new inventory level back to Shopify. No oversells. No manual sync. No waiting for an overnight reconciliation.
Fulfillment status updates instantly
When an order is allocated, picked, packed, or shipped in CanShip, Shopify's order status updates in real time. Tracking numbers write back the moment the label is printed.
Multiple Shopify stores, one fulfillment queue
Run multiple Shopify storefronts under a single CanShip operator account. Multi-brand brands and 3PLs handling multiple clients each get their own channel connection without separate logins.
Returns flow back to Shopify automatically
Shopify-initiated returns create a return record in CanShip. When the return is received, inspected, and dispositioned, the status flows back to the customer's Shopify order.
Shopify Plus features supported
Multi-location inventory, Launchpad-triggered campaigns, Flow automations, custom checkout extensions. CanShip plays nicely with the Shopify Plus toolkit your brand actually uses.
Setup
Five minutes from connect to first ship.
Click Connect Shopify in CanShip
From the CanShip Channels page, click the Shopify card. CanShip kicks off the OAuth flow.
Authorize in Shopify
Shopify shows you what permissions CanShip is requesting. You approve. CanShip stores the access token securely (per-merchant, encrypted at rest).
Test an order, ship it
Place a test order in your Shopify store. It appears in CanShip's queue. Pick, pack, ship. Total setup time, including the test order, is about five minutes.
Switching from another WMS
Move with your data, not without it.
The biggest reason brands hesitate to switch warehouse software is losing historical context. CanShip removes that friction.
Pull your historical Shopify orders into CanShip on day one
Switching from another WMS or starting fresh? CanShip can backfill historical Shopify orders so you keep the continuity. Reporting starts populated. Returns from old orders work end to end. Customer service has the full history. No starting from a blank slate.
We've migrated brands off the alternatives
ShipHero, ShipStation, ShipBob, Extensiv. We've helped Canadian brands switch off all of them. Migration assistance is included on every paid plan, with a dedicated specialist for the first 30 days.
Why this integration is different
Most WMS treat Shopify as just another channel. We don't.
Real-time webhooks, not polling
Most WMS poll Shopify every 5 minutes. CanShip subscribes to Shopify's webhook stream so orders, inventory updates, and fulfillment status all flow without delay. No 'where's my order' window.
Deep inventory sync, not just on-hand count
We write back available, allocated, and committed inventory separately. Shopify shows what's actually buyable, not just what's in your warehouse. No fake-in-stock listings during peak.
Bilingual EN and FR packing slips
On Pro and Enterprise, packing slips print in English or French based on the customer's locale or the store's primary language. Quebec customers get FR slips automatically.
We use it ourselves
Breakthrough Studio, our own 3PL, runs Shopify orders through this integration every day. When something breaks, we feel it before customers do.
Plan availability
Available on every CanShip plan.
Every CanShip plan
Free, Starter, Grow, Pro, Enterprise. Shopify integration is core, not an add-on. Single store on Free; multi-store on Grow and above.
A Shopify store you can authorize
Any Shopify plan from Basic up. Shopify Plus unlocks multi-store within one Shopify org. Standard or higher unlocks Shopify Flow integration.
Honest about the edges
What we'd want to know if we were evaluating us.
Most marketing pages won't tell you about the rough edges. We will. The two below are the ones operators ask about most.
Webhook latency: ~1 to 3 seconds typical
Shopify's webhook delivery isn't instantaneous; the typical delay between order placement and arrival in CanShip is 1 to 3 seconds. Negligible for fulfillment, but worth knowing.
Multi-store under one Shopify org needs Plus
Running multiple stores in the same Shopify-side organization (one billing entity) requires Shopify Plus. If your stores are separate Shopify accounts, any plan works.
Common questions
Quick answers about the Shopify integration.
How long does setup take?
About five minutes including a test order. The OAuth flow is the bottleneck and that's all on Shopify's side.
Do I need Shopify Plus?
No. Any Shopify plan works for the integration. Plus only matters if you want to run multiple stores in one Shopify organization.
What happens to orders mid-flight if I disconnect?
Orders already in CanShip continue through fulfillment to completion. New Shopify orders stop flowing in until you reconnect. No data loss, just a flow pause.
Does it work with Shopify POS?
Yes. Shopify POS orders flow into CanShip the same way as online orders. Inventory adjustments from POS sales write back to CanShip too.
Can I run multiple Shopify stores on one CanShip account?
Yes, on the Grow plan and above. Each store gets its own channel connection, but all orders flow into the same fulfillment queue. Useful for multi-brand operators and 3PLs.
What if I'm switching from another WMS?
We've migrated brands off ShipHero, ShipStation, ShipBob, and Extensiv. CanShip backfills your historical Shopify orders so reporting, returns, and customer service all start with full continuity, not a blank slate. Migration assistance is included on every paid plan.
Ready to ship Shopify orders smarter?
See it on your actual Shopify setup.
Live demo using a CanShip environment that's yours to drive. Connect a test Shopify store, place an order, watch it flow through fulfillment. Most calls wrap in 30 to 45 minutes.