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UPS integration

UPS, built into your Canadian warehouse system.

Connect UPS by signing in with your UPS.com login. Rate shop, buy and void UPS labels, and send tracking back to your store, all on your own UPS account.

What this integration does

What you can do with UPS in CanShip.

Connect

Sign in with UPS, no API keys

Click Connect UPS on the Carriers page, sign in at ups.com and approve. You never type a client ID or secret.

Rates

Live rates beside your other carriers

UPS rates come from UPS for your account, sized to the parcel's weight and dimensions. When the order has a delivery date, CanShip preselects the cheapest service that meets it.

Labels

UPS labels as PDF

Buy the label at the packing station and print it, or reprint it later, from CanShip.

Voids

Void from CanShip

Void a UPS label from the shipment in CanShip. Stock and the order go back to where they were before the label.

Channel sync

Tracking back to your store

When you buy the label, the tracking number goes back to the order in Shopify or Extensiv Integration Manager, named as UPS.

Staying connected

The connection keeps itself fresh

CanShip renews your UPS sign-in in the background, so an account that ships rarely stays connected. If UPS ever refuses, the card says Reconnect UPS.

Setup

From sign-in to first label.

Step 1

Connect UPS

On the Carriers page, click Connect UPS, sign in with your UPS.com login and approve CanShip.

Step 2

Enter your account number

Add your 6-character UPS shipper number and your ship-from address. UPS's sign-in doesn't hand the account number back, so this is the one thing you type.

Step 3

Ship

Rate an order at the packing station and buy the label. UPS checks the account number on that first label.

Why this integration is different

UPS on your terms.

Your account
Your UPS rates

Labels bill to your own UPS account at your negotiated rates. CanShip adds no fee per label.

Side by side
UPS against every carrier you use

UPS is rated on every order beside Canada Post, FleetOptics, UniUni, Stallion Express and ShipStation's carriers.

Timeouts
No double labels on a retry

If UPS times out while you buy a label, CanShip retries once with the same request ID, and UPS answers with the same label instead of a second one.

Access
No keys to manage

Signing in replaces the client ID and secret other systems ask for. There's nothing to rotate or paste.

Plan availability

Available on every CanShip plan.

Every plan
Your own UPS account

Connect your own UPS account on Starter, Grow, Pro or Enterprise.

Pricing
No fee per label

You pay UPS for shipping and CanShip for the software. Every plan starts with a 14-day trial.

Honest about the edges

Two things to know.

Better you hear these now than at the packing station.

Account number

Test Connection can't check it

UPS rates without checking the shipper number, so Test Connection can pass with a typo in it. UPS checks the number on your first label.

Cross-border

US and international UPS labels

Cross-border UPS labels haven't been tested on a live shipment yet. If you plan to ship UPS to the US, ask us first.

Common questions

Quick answers about the UPS integration.

FAQ

Do I need my own UPS account?

Yes. You connect your own UPS account by signing in with your UPS.com login, then add your shipper number.

FAQ

Do I need UPS API keys?

No. Signing in replaces them. You never type a client ID or secret.

FAQ

Why did Test Connection pass with the wrong account number?

UPS doesn't check the shipper number when it gives rates. It checks it on the first label, so that's where a wrong number shows up.

FAQ

Can I rate-shop UPS against my other carriers?

Yes, on every plan. CanShip rates every carrier you've connected and shows them side by side.

FAQ

Can I ship UPS to the US?

Cross-border UPS labels haven't been tested on a live shipment yet. Ask us before you plan US volume on UPS.

FAQ

Does the UPS integration cost extra?

No. It's included on every plan. You pay UPS for shipping and CanShip for the software, with no fee per label.

See it on your own account

Sign in, rate an order, print the label.

Book a demo and we'll connect UPS and walk an order through to a label.