Domestic Canadian shipping plus full US cross-border in one workflow. Rate shopping, label generation, commercial invoices, tracking writeback. Built for Canadian operators shipping across town or across the border.
UPS is the workhorse for cross-border ecommerce out of Canada. We built our integration around the realities Canadian operators face: CAD-quoted rates, customs paperwork generation, and bilingual labels.
Every UPS commercial service available out of Canada is supported. Choose at the order level, set defaults at the SKU or client level, or let rate shopping pick the cheapest eligible service for each shipment.
UPS Canada rates pulled live from UPS's API for every shipment, sized against actual package weight and dimensions. Quoted in Canadian dollars, no FX conversion. The cheapest eligible service that meets your delivery deadline ships.
Shipments to the United States flow through the same fulfillment queue as domestic. CanShip auto-detects US destinations, generates the commercial invoice, applies UPS Canada's cross-border rate cards, and produces a single label.
For US and international destinations, CanShip auto-generates the commercial invoice required at customs. HS codes, country of origin, declared value, all pulled from your SKU metadata. No more printing PDFs and stuffing pouches.
Industry-standard 4x6 thermal labels printed directly from CanShip. Compatible with Zebra ZD420, Brother QL-1100, Dymo LabelWriter, and any thermal printer. Bilingual EN/FR labels for Quebec destinations.
The moment a UPS label prints, CanShip captures the tracking number and writes it back to the originating order in Shopify, Amazon, or Extensiv. Customer notifications fire automatically. Your client portals update instantly.
Below is the setup flow for bringing your own UPS Canada commercial account. Marketplace path is even simpler: toggle UPS on in CanShip's Carriers page and skip directly to shipping. About 30 seconds.
From CanShip's Carriers page, add your UPS Canada account number and API access credentials (OAuth client ID and secret, or legacy API user + password). Stored encrypted at rest, transmitted over TLS only.
Print a test label to validate domestic shipping, then a second test to a US address to validate commercial invoice generation. Account or contract issues surface here, before they affect production shipping.
Set your UPS defaults (preferred service, account-level surcharges, third-party billing if applicable) and start shipping. Total setup including testing: about fifteen minutes.
Most US WMS handle UPS US fine but treat the Canadian side and cross-border as second-class. CanShip's UPS integration is built for Canadian operators shipping south every day. CAD-quoted rates, automatic commercial invoices, customs broker handoff.
Breakthrough Studio, our own 3PL in Metro Vancouver, ships UPS domestic and cross-border every day. When UPS changes a rate card, an API field, or a customs requirement, we feel it before customers do.
On Grow and above, every shipment compares UPS rates against your other connected carriers in real time. The cheapest eligible service that meets your delivery deadline wins. UPS where it's competitive, Canada Post or FedEx where they win.
Quebec destinations get bilingual or French label markings per Canadian bilingual labeling conventions. Pro and Enterprise extend this to bilingual return labels and packing slips automatically.
Free ships through CanShip's bulk UPS Canada account at our negotiated rates plus a transparent $0.50 + 6% per-shipment fee. No commercial account needed, no setup fees, no minimum volume.
Starter, Grow, Pro, and Enterprise default to BYOC: your own UPS Canada commercial account, your negotiated rates, no per-shipment fee from us. Or opt into the CanShip marketplace per carrier (same $0.50 + 6% transparent fee as Free) and skip the account setup. Toggle either way, any time.
We'd rather flag the practical limitations up front than have you discover them mid-peak. The two below cover almost all real-world questions Canadian operators ask about UPS.
UPS throttles their commercial API, especially during peak season. CanShip queues and retries, but if you ship thousands of orders in a five-minute window during Black Friday, expect UPS-side delays. We surface throttle status in the dashboard so you can watch it.
CanShip generates the commercial invoice and label, but customs duties, brokerage fees, and disbursement charges are handled by UPS directly with the recipient (or your account, depending on your billing terms). We don't intermediate.
Your call, on every paid tier. Bring your own UPS Canada account (BYOC, default, no fee from us) or opt into the CanShip marketplace per carrier (uses our bulk UPS account, transparent $0.50 + 6% per-shipment fee). On Free, no account needed, the marketplace is the default and only path.
Yes, fully. Auto-detects US destinations, applies UPS cross-border rate cards, generates the commercial invoice from your SKU metadata (HS codes, country of origin, declared value), and produces one combined label. The same fulfillment workflow as domestic.
When CanShip detects a US or international destination, the commercial invoice is generated from the order's SKUs, your SKU metadata (HS code, country of origin, weight), and the declared value. The PDF is included with the label printout for the carrier to physically attach.
Yes, on Grow and above. CanShip queries each connected carrier in real time for every shipment and ships the cheapest eligible option that meets your delivery deadline and service preferences. UPS where it wins, Canada Post or FedEx where they win.
Yes. UPS Worldwide Saver, Worldwide Express, and Worldwide Express Plus are all supported for international shipments, with the same automatic commercial invoice generation as cross-border US.
The integration itself is included on every plan. On BYOC: you pay UPS for shipping, you pay CanShip for the WMS, no per-label fees from us. On the marketplace path: a transparent $0.50 + 6% per-shipment fee, same as Free tier. No middleman, no hidden surcharges either way.
Live demo using a CanShip environment that's yours to drive. Add credentials, print a domestic label, print a cross-border label with auto-generated commercial invoice. Most calls wrap in 30 to 45 minutes.